Your privacy matters to us. This page explains exactly what personal information 800 ph collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.
800 ph operates the online gaming and sports entertainment platform available at https://800ph.org, serving players across the Philippines. We are committed to protecting the personal information of every registered user and visitor to our platform. This Privacy Policy applies to all data collected through the website, mobile experience, and any related communications. If you have questions about how your data is handled, you can reach us at [email protected]. We encourage you to read this policy in full so you understand your rights andour choices before using the platform.
When you register for an account on 800 ph, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) process, which is required under Philippine regulations. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information, including transaction amounts, payment method type, and transaction timestamps, is recorded to process deposits and withdrawals accurately.
The personal information you provide is used primarily to create and manage your account, verify your identity, and process financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and responses to your support requests. Technical data helps us maintain platform stability, detect suspicious activity, and improve the overall mobile experience for Filipino players. We may use aggregated, anonymised data for internal analytics to understand how players navigate the platform and which features are most useful. We do not use your personal information to send unsolicited marketing messages without your explicit consent, and you may withdraw that consent at any time by contacting [email protected].
800 ph processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The primary legal bases for processing are the performance of a contract (your account agreement with us), compliance with legal obligations such as anti-money laundering requirements, and our legitimate interests in operating a secure and compliant gaming platform. Where we rely on your consent — for example, for optional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. We retain personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable Philippine law.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obliged to do so. If 800 ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.
The 800 ph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand how players use the platform so we can make improvements, and these are only activated with your consent. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles.
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 800 ph platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection responsibilities. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant Philippine authorities and affected users in accordance with our legal obligations. We regularly review and update our security practices to address emerging threats.
As a data subject under Philippine law, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. You also have the right to object to certain types of processing and to request that we restrict processing of your data in specific circumstances. To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe in accordance with applicable law.
The 800 ph platform is strictly intended for users who are 21 years of age or older, in line with Philippine gaming regulations. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe their child may have registered on the platform are encouraged to contact us immediately at [email protected]. We take the protection of minors seriously and support responsible gaming initiatives across the Philippines.
800 ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users by email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our data protection team at [email protected]. For general help and platform questions, visit the FAQ page. For information about your account or responsible gaming tools, visit the Responsible Gaming page. We aim to respond to all privacy-related enquiries within five business days.
A plain-language summary of the key points every 800 ph player should know.
We never sell or rent your personal information to third parties for marketing. Data shared with service providers is covered by strict confidentiality agreements, and every partner we work with is required to meet the same data protection standards we uphold on the 800 ph platform.
All data handling on the platform is governed by the Philippine Data Privacy Act of 2012. We follow the rules set by the National Privacy Commission and maintain records of our processing activities. You can exercise your rights as a data subject at any time by contacting our support team.
From registration to withdrawal, your data is encrypted and protected by industry-standard security measures. Access within our team is strictly limited to authorised personnel, and we conduct regular security reviews to ensure your information remains safe on our mobile-first platform.
You can update your communication preferences, manage cookie settings through your browser, and request changes to your personal data at any time. If you wish to withdraw consent for optional communications or request deletion of your account data, simply reach out to [email protected].
Our support team aims to respond to all privacy-related enquiries within five business days. For general platform questions, the FAQ page covers the most common topics. You can also reach us directly at [email protected] for anything not covered in this policy.
Whenever we make material changes to this Privacy Policy, registered players will be notified by email or through a platform notice before the changes take effect. We recommend reviewing this page periodically so you are always aware of how your information is being handled by 800 ph.
Your data is protected every step of the way. Join 800 ph and enjoy sports betting, live casino, and slots — all in Philippine pesos, all on your mobile.